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FAQ

FREQUENTLY ASKED QUESTIONS

If you have any further questions or comments, please send an email to our Customer Service at customerservice@twisttango.com.

Where is my order?

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How long does the delivery take?

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What does collect in store/ store pickup mean?

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Can my package be hold at my access point?

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Can i change my order?

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Do you ship to my country?

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Where is my order confirmation?

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How do i return an item?

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Can i exchange an item?

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Can i return/exchange in stores?

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How is the return process working?

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What happens if i don´t pick up my delivery?

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I want to get in contact with one of the stores, how do i do?

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What if i receive my order and it's faulty or incorrect?

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I have a gift card, how do i use it?

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