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Privacy policy

Thank you for visiting Twist & Tango online store!


We fully understand the importance of data privacy and we want to assure you that Twist & Tango takes privacy matters seriously. This policy aims to clearly and transparent inform how we handle your personal information in terms of the way your information is collected and used during your visit at www.twisttango.com. This policy has been updated in accordance of the GDPR (General Data Protection Regulation), which entered into force on 25 May 2018. 

Controller over your personal information

TWIST & TANGO
Eliasson & Lundgren AB
Haga Östergata 4A
413 01, Gothenburg
Sweden

Registration number: 556503–4906
VAT Registration number:

We have appointed a Data Protection Officer to ensure that continually process your personal data in an accurate and legal manner.

Storage of your personal data

The data that we collect from you is stored within European Economic Area (EEA).

Who else may we share or give access to your data

When necessary and to provide a good online service to you, we may share your information with companies that become personal information assistants for us. These companies will for example provide: IT service for our platform, shipping of your order and payment solutions for your purchase.

When your personal information is shared with third parties, it is only to provide you with our service and fulfil our obligations under the purchase agreement or to customize offers based on your interests.

Your rights

You do always have several rights relating to your personal information that we are processing. In agreement to the new data regulations (GDPR) that Twist & Tango follows, you are entitled to:

• Erasure
You have the right to erase any personal data proceed by Twist & Tango. Please note in the occasion that you have an ongoing order or customer      service matter with us, we may need to keep certain personal information due to legal fulfilments and obligations.

• Access & Rectification
You have the right to access, review and request rectification if your given personal information is incorrect or not sufficient in any way.

• Portability
You have the right to get a copy of your provided personal data processed by Twist & Tango. This data can be transferred to you or another party      based on your wish.
If you have any questions regarding your personal data, you are always welcome to contact us at: privacy@twisttango.com

Type and purpose of collected information

Our goal is to provide you with an enjoyable shopping experience and to make our products and services more efficient and customized for you.

• If you are a costumer on our web shop, we will collect information that is necessary for us in order to fulfil our commitment and to manage your    purchase at Twist & Tango web shop. We may also provide you with personalized information and offers. Personal data we collect may contain:
     - Contact information such as name, address, email address, telephone number
     - Payment information such as credit card or date of birth for invoicing
     - Order information such as order history
     - Information given by you or when interacting with our customer service
     - Marketing information such as IP address and how you navigate on the site

• If you are a newsletter subscriber we will collect necessary information to fulfil our commitment to provide you with personalized information and news regarding our products, offers and events. If you wish to stop getting these newsletters you have the opportunity to do so every time you receive a newsletter by clicking at the “unsubscribe” link that you´ll find at the bottom of each newsletter. Personal data we collect may contain:
     - Email address
     - IP Address

Cookies

"Cookies" are small pieces of information that a website will send to and store on your computer's hard drive. Most browsers automatically accept cookies, but you may be able to configure your browser to prevent the use of cookies. Twist & Tango may use cookies to make our services available or easier for you to use. For instance, we may use cookies to store preferences or to store items in your shopping cart between visits.

Acceptance of cookies is not a requirement to browse our Website, however certain features and services may require the use of cookies to work properly, including our shopping cart and check out features. If you would like to place an order on our Website without the use of cookies, please email privacy@twisttango.com

In addition to cookies, we may also use “web beacons” and other web technologies to manage our Website and email. A web beacon is a small bit of computer code. Web beacons may be used to count how many people visit a web page or tell us whether an email has been opened. We may link the information we collect using web beacons and other web technologies to information that identifies you personally.

Privacy Policy Changes

Twist Tango reserves the right to change, modify, add or remove portions of this Privacy Policy at any time and without prior notice, by posting the revised version of this Privacy Policy. These changes will only apply to personal information we collect after we have posted the revised Privacy Policy on our Web shop. Your use of one of our web shop following any such change constitutes your agreement that all personal information collected from or about you through the web shop after the revised Privacy Policy is posted will be subject to the terms of the revised Privacy Policy.

From time to time, for example, because of changes in the law or technology or the way we operate our business, we may ask your permission to use the PII we have collected from you in new or different ways. We will do this by sending you a notice by email at the last email address you provided us, asking you to agree to the change. If you do not expressly agree to the change, we may, at our discretion, delete all or some of your personal information from our databases to avoid using your information in ways to which you have not consented.

You may access the current version of this Privacy Policy at any time by clicking on the link marked "Privacy Policy" of each page of our Website.

Contact Twist & Tango

If you have further questions or comments about Twist & Tango's Privacy Policy do not hesitate to email us at privacy@twisttango.com

You may also contact us at:

TWIST & TANGO
Haga Östergata 4A
413 01 Gothenburg
Sweden

Head Office: (+46) 31- 12 81 10
Help Desk: costumerservice@twisttango.com


2018-05-24