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Privacy policy

Thank you for visiting twisttango.com, including the Twist & Tango online store!

This Website is operated by Twist & Tango, located in Göteborg, Sweden. Your access to and use of this Website is subject to the following Privacy Policy and all applicable laws. The terms "Twist & Tango," "we," "us" and "our" when used in this Privacy Policy mean Twist & Tango. The terms "you" and "your," when used in this Privacy Policy, mean any user of this Website.

We understand your concerns about privacy and we want to assure you that Twist&Tango takes privacy matters seriously. Therefore, we are providing this notice explaining our online information practices and the choices you can make about the way your information is collected and used. If you have questions regarding this Privacy Policy, you may direct them to customerservice@twisttango.com.

Important: by submitting information to us and/or by using our Website, you give your consent that all information that you submit may be processed by Twist & Tango in the manner and for the purposes described below. Do not send Twist & Tango any confidential or proprietary information other than as necessary to process your order or otherwise fulfill your request for information.

What type of information does Twist & Tango collect?

Our goal is to provide you with an enjoyable shopping experience. We sometimes collect information about you in an effort to make our products and services more efficient and customized to you. You are free to browse the Website without revealing any personally identifiable information about yourself. However, once you give us your personally identifiable information, you are not anonymous to us.

Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your web browser. This information does not identify you personally, and typically includes your IP address, the address of the web page you were visiting when you accessed our Website, the name of your operating system, the name and version of your browser, and the date and time of your visit. The information we receive depends on the settings on your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings. We use this information to improve the content and functionality of this Website, and to better understand and serve our visitors.

Information Collected Using “Cookies” and Other Web Technologies. "Cookies" are small pieces of information that a website will send to and store on your computer's hard drive. Most browsers automatically accept cookies, but you may be able to configure your browser to prevent the use of cookies. Twist & Tango may use cookies to make our services available or easier for you to use. For instance, we may use cookies to store preferences or to store items in your shopping cart between visits.

Acceptance of cookies is not a requirement to browse our Website, however certain features and services may require the use of cookies to work properly, including our shopping cart and check out features. If you would like to place an order on our Website without the use of cookies, please email customerservice@twisttango.com.

In addition to cookies, we may also use “web beacons” and other web technologies to manage our Website and email. A web beacon is a small bit of computer code. Web beacons may be used to count how many people visit a web page or tell us whether an email has been opened. We may link the information we collect using web beacons and other web technologies to information that identifies you personally.

Our use of your information

When you enter a contest or other promotion, we may ask you for your name, address and/or email address in order to administer the contest, to send you promotional emails, notify winners and make the winners' list publicly available pursuant to applicable law. Your consent to such promotional use and disclosure of this information is a condition of your participation. In cases where the sweepstakes or promotional offer is co-branded with or sponsored by another party, we may share your information, with your consent, with that party. Entering such contests and providing the required PII in these instances is solely your choice; you do not need to provide such information or enter such contests to browse this Website.

If you provide us with your email address as part of a purchase transaction on our Website, or if you opt-in to receive communications from Twist & Tango, we may periodically send you newsletters, emails featuring exclusive sales and promotions, and emails requesting your feedback on our products and services. In addition, if you make a purchase on our Website, we will send you order and shipping confirmation emails. You can remove your e-mail from our e-mail list at any time by visiting the "Accessing and Updating Your Information" section below to change your preferences, clicking on the "unsubscribe" link in every Twist&Tango e-mail.

Accessing and Updating Your Information

You always have the opportunity to review and change the information you provide to us by logging into the site and entering in the new information yourself. You can edit your name, contact information and preferences by logging into the "My Account" section of the site.

Privacy Policy Changes

Twist&Tango reserves the right to change, modify, add or remove portions of this Privacy Policy at any time and without prior notice, by posting the revised version of this Privacy Policy on the Website. These changes will only apply to personal information we collect after we have posted the revised Privacy Policy on our Website. Your use of one of our Website following any such change constitutes your agreement that all personal information collected from or about you through the Website after the revised Privacy Policy is posted will be subject to the terms of the revised Privacy Policy.

To alert you to these changes, we will provide a notice at the top of this Privacy Policy for at least 30 days after the new effective date. Unless the change is a minor change (such as a change in our contact information) or a non-substantive change (such as the reformatting of our Privacy Policy), we will also post notices (a) on our home page and/or on the relevant pages of our Website and (b) on any notice providing highlights of this Privacy Policy for 30 days after the new effective date to alert you to the change.

From time to time, for example, because of changes in the law or technology or the way we operate our business, we may ask your permission to use the PII we have collected from you in new or different ways. We will do this by sending you a notice by email at the last email address you provided us, asking you to agree to the change. If you do not expressly agree to the change, we may, at our discretion, delete all or some of your personal information from our databases to avoid using your information in ways to which you have not consented.

You may access the current version of this Privacy Policy at any time by clicking on the link marked "Privacy Policy" at the leftmenu of each page of our Website.

Contacting Twist&Tango with questions or comments

If you have further questions about Twist & Tango's Privacy Policy or comments on how we can improve the Twist & Tango shopping experience, please do not hesitate to email us at customerservice@twisttango.com.

You may also contact us at:

Twist & Tango
Haga Östergata 4A
413 01 Gothenburg
Sweden